Support 

 

OnLiTECH's goal is to provide the highest level of service and support to all our customers at all times by working closely with the manufacturers and combining all of our experience and expertise. 

 

 

Our UPS warranty periods and terms are some of the best in the industry. Warranty extension is also available up to five years on selected models. Most of our suppliers warrant each new product to be free from defects in material and workmanship for a product dependent period beginning from the date of invoice unless otherwise arranged. 

Inside the UK the standard warranty covers non-consumable parts and labour, when operated inside our published and operational guidelines. Batteries are treated as consumable parts and are covered for one year by the manufacturer's warranty. 

 

 

OnLiTECH is proud of the quality of our after sales service. Our trained engineers and experienced sales staff offer a personal service and can talk you through any problems or concerns which may arise. 

 

As a specialist in Standby Power, we understand the importance of providing ongoing service following the final installation and commissioning. Our after sales services include: